Helping you get the medication you need


Are you looking to purchase your medicine online with Medicine Direct but don't know where to start? Take a look at our most frequently asked questions to help guide you through our online order process. When it comes to ordering your medication online, we like to make things as simple as possible. Our FAQ's will help to clear up and questions or queries you may have about our online process.

If you are still unsure about how to use our online prescription service or want to know more about what you can expect from us, you can contact our customer service team directly who will be more than happy to guide you through every step of the way.

Email the team directly or call 0800 112 3987

How can I place an order with Medicine Direct
1) Choose your selected medication from our online store at
2) Our Doctor will need to know a little bit more about your symptoms and condition so you will need to complete a short online health questionnaire.
3) Our Doctor will then review your symptoms and prescribe you with your selected medication, you will be notified as soon as your order has been approved.
4) Your prescription will automatically be sent to our pharmacy who will dispense the medication directly to your specified address, you will be sent tracking numbers and order details so you can stay up to date on the status of your order.